Gangalo Art ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights in relation to that information when you visit or make a purchase on https://gangaloart.com.

Information we collect: We collect information you provide directly (such as name, email address, shipping address, and payment details when you place an order) and information collected automatically (such as device, browser, and usage data). We may also collect information from third-party services (e.g., payment processors) necessary to complete transactions.

How we use your data: We use personal data to process orders, deliver purchases, respond to inquiries, send order confirmations and shipment updates, improve our services, and comply with legal obligations. We may use aggregated or anonymized data for analytics or business purposes.

Sharing & storage: We share data with service providers that help operate our website and fulfil your orders (e.g., payment processors, couriers). We may also disclose information if required by law. Personal data is stored securely and retained only as long as necessary for the purposes described.

Your rights: If you are located in jurisdictions with data protection rights, you may access, correct, or request deletion of your personal data, or object to certain processing. To exercise your rights or ask questions, contact us at info@gangaloart.com.

Location: Gangalo Art operates from Florence, Italy. Cross-border transfers of data may occur as part of our processing; we take steps to protect your data in transit and at rest.

Our website uses cookies and similar technologies to give you the best possible experience. Cookies are small text files stored on your device when you visit a website.

Types of cookies we use:

• Necessary cookies – required for essential site functions like shopping cart and secure checkout.
• Performance and analytics cookies – help us understand how visitors use the site so we can improve content and navigation.
• Functional cookies – remember your preferences (language, currency, etc.) to provide a more personalized experience.
• Third-party cookies – some embedded services (payment gateways, analytics providers) may set their own cookies to operate properly.

Managing cookies: You can control cookie settings through your browser (block or delete cookies), and many devices allow limiting tracking. Note that blocking some cookies may affect site functionality, including the ability to complete purchases.

If you have questions about our use of cookies or want assistance changing preferences, contact us at info@gangaloart.com.

Welcome to Gangalo Art. By accessing or using https://gangaloart.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use the site.

Orders & pricing: All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel an order for any reason. Prices shown on the site are in the stated currency and may include applicable taxes as indicated at checkout.

Payment: Payment must be made using the provided payment methods. Payment processors may have their own terms and privacy practices. You represent that you have the legal right to use the payment method you provide.

Intellectual property: All content on the site, including images, text, and designs, is owned or licensed by Gangalo Art. You may not copy, reproduce, or use our content for commercial purposes without express permission.

Limitation of liability: To the fullest extent permitted by law, Gangalo Art will not be liable for indirect, incidental, or consequential losses resulting from use of the site or products.

Governing law: These Terms are governed by the laws applicable to our operation in Florence, Italy. For questions or to report a policy-related concern, email info@gangaloart.com.

Processing time: Orders are typically processed within 1–3 business days. Custom or made-to-order items may require additional processing time, which will be indicated on the product page.

Shipping methods & delivery times: We ship from Florence, Italy. Available shipping methods (standard, express, tracked) and estimated delivery times depend on destination and chosen carrier. Estimated delivery times are provided at checkout but are not guaranteed.

International shipments & customs: For international orders, customs duties, taxes, or import fees may apply depending on your country. These charges are the responsibility of the recipient. Delivery may be delayed by customs clearance procedures.

Tracking & lost packages: Most shipments include tracking information, which will be emailed to you once your order ships. If a package is lost or damaged in transit, contact us at info@gangaloart.com and we will assist with carrier claims.

Returns & exchanges: Our shipping policy is separate from our returns policy. Please review the returns/exchange section on the site or contact customer service for details.